Shipping & Delivery
How and when your order reaches you, and what to do if something goes wrong on the way.
Where we deliver
We deliver across India through trusted courier partners. We do not ship outside India at the moment. Type your PIN code on a product page to see whether we deliver there and the estimated time.
How long it takes
- Ready-stock items are handed to the courier as soon as they are packed. Delivery usually takes 5–8 business days in total, depending on your location.
- Made-to-order items (custom designs, human miniatures, branded corporate gifts) have a production time that is shown on the product page or in your estimate. It starts once we have confirmed your design details and payment. Delivery time is added after that.
- Remote locations, festivals and sale seasons, bad weather and courier delays can add days. Delivery times are estimates, not guarantees.
Delivery charges
Delivery charges, or free delivery where we offer it, are shown at checkout before you pay. For bulk and corporate orders, freight is quoted in your estimate.
Tracking your order
When your order is dispatched we send you the courier name and tracking number by e-mail or WhatsApp. You can also check the status any time on our Track your order page.
Cash on delivery
Cash on delivery is offered only where it is shown at checkout. Please keep the exact amount ready when the parcel arrives. Orders refused without a valid reason, or that cannot be delivered after repeated attempts, may be returned to us and future cash-on-delivery orders from that number may be declined.
Receiving your parcel
- Please record a video while opening the parcel, from the sealed box to the item. If anything is damaged, send the video and photos within 48 hours so we can replace it quickly. See Return & Exchange.
- If the outer box looks badly damaged or opened, please tell the courier at the door and write to us at once.
- The courier will usually try to deliver two to three times. Please keep your phone reachable and give a complete address and PIN code. If delivery fails because the address or phone number was wrong, the parcel may come back to us and re-sending can cost extra shipping.
Seller details
Sold and shipped by Powered by Jaishree Advertising, 14/457 VASUNDHARA, GHAZIABAD ,201012. Questions about a delivery: info@statuecart.com or WhatsApp +91 93106 12615.